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We would love to hear from you! Please don’t hesitate to reach out to us with scheduling requests, questions regarding treatments, or to give us feedback. Our Patient Relations Manager, Linda Mills will be happy to connect with you! Please call or text us at (617) 658-3421. We can also be reached at email@example.com.
If you are calling outside of business hours, we will respond on the next business day. If you are having a true aesthetic emergency outside of our business hours, please call Ashley Hilmes, NP at (509) 714-6889.
Credit card information will be required at the time of booking to guarantee your appointment. If you have not provided your credit card information or received an appointment confirmation, your appointment has not been booked. We are unable to hold appointment times while waiting for information from patients. Appointment booking based on a first come, first served basis. For new patients, we also require full name, DOB, e-mail, and phone information. Our Electronic Medical Record (EMR) and Secure Pay software will securely store information on file.
As of June 1st, we require a minimum of 48 hours notice when cancelling or rescheduling appointments. Failure to adhere to this policy will result in a $100 charge per missed appointment.
Please feel free to reach out to us with any questions or concerns regarding this policy at (617) 658-3421 or firstname.lastname@example.org.
We appreciate that so many of our clients ask about tipping! We are a medical facility, and tipping is not necessary.
Vega gift certificates are available for purchase by phone (617) 658-3421, at our Boston location or online by clicking here. Gift certificates are available in any denomination and can be used toward all Vega services.